Grand Hotel Casino is a long standing brand that is owned by the Casino Rewards Group. It has been operational since 1999, which makes it a bit of a veteran in the online casino market. The visuals and graphics of the site do their best to live up to the name – grand. Luxurious sunsets and palms trees beckon when you sign in to Grand Hotel Casino.
Grand Hotel runs off the Microgaming software but they change their approach slightly from the standard way of operation when casinos use Microgaming. Typically, an online casino that is running Microgaming will pride itself on having a ton of games to satisfy even the more hardcore gamers. Grand Hotel Casino does not have nearly as many games on offer as many of the other casinos running the same software.
Instead, they go for the quality of quantity approach and try to keep everything as grand and luxurious as possible. There is a bit of a feeling of exclusivity when there are isn’t a lot of games on offer but instead there are just a few high quality games. Maybe that’s just me though.
Having said all this though, inside of Grand Hotel Casino there are still more than enough games to keep you happy. Still something in the order of 250 games to play so all of your favorite slots, table games, video poker and progressive games will still be available. Just maybe not as many variations and themes as you may find on some of the other competitors.
Keeping things grand, we move onto the support. Any Grand Hotel Casino would make sure their customers are extremely well looked after and wouldn’t ask them to pay any extra, or wait any longer than needed for help.
So of course, the Grand Hotel Casino does this too. They have a free service where if you need help you just leave your details and they will contact you instead. This cuts out the hassle of being on hold when you call support and of course there can’t be any cost, because they are calling you!
Grand Hotel Casino $5560 Bonus:
Like with all Casino Rewards group online casinos, safety and security are paramount to the people behind Grand Hotel Casino and as a result they have been fully certified by eCOGRA which is a stamp of approval saying that they have been independently verified to be above board, safe and secure. It is always a must have for a casino to be fully certified in my opinion and Grand Hotel Casino does not let us down.